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Custom business systems · Multi-site operators · NZ · US

One system that fits how your
business actually operates.

Booking, quoting, consent, client portals, group reporting — built around your real workflow instead of forcing your team into software designed for a single site. Fixed price agreed before anything starts. First version live in three weeks. The code is yours.

20 minutes · No sales pitch · Fixed quote in 48 hours

— Your system, working
3 weeks to liveFixed price, alwaysYou own the code

— 02 / The problem

Sound familiar?

If two of these are true, the problem isn't your software. It's that nothing was built for how you actually operate.

01

Five tools, no single answer

Your data lives in five systems and none of them agree. Every real question needs someone to open four tabs and reconcile it by hand.

02

The manual layer

Between your tools sits a person re-typing, copy-pasting, and chasing. That person costs more than the software does.

03

It doesn't scale past this

What worked at four locations is straining at twelve. The workarounds are load-bearing now, and everyone knows it.

— 03 / What I build

Custom systems. Same three weeks.

Booking systems

Customers book on your site. You stop playing phone tag.

  • Live availability and online booking
  • Automatic confirmations and reminders
  • Deposit collection
  • Calendar sync for your team

Quoting systems

Enquiry to signed quote without retyping anything.

  • Enquiry capture from your existing site
  • Templated quotes with your pricing
  • AI drafts the reply, then chases the follow-up
  • Digital acceptance and deposit

Multi-site portals & reporting

One view across locations, staff, clients, and compliance.

  • Per-site logins with head-office oversight
  • Group rollup — every location in one screen
  • Consent and approval trails that hold up
  • Exports that match how you already report

Those are the common shapes, but every build is custom. I also build CRMs, franchisee portals, admin dashboards, and internal tools that replace a spreadsheet and three inboxes. If it runs on a repeatable workflow, it can be built.

— 04 / How it works

Three steps. Three weeks. One system that fits your business.

STEP 01 ──────

I find the bottleneck

A 20-minute review. I look at how work moves through your business now, find where it leaks time, and send a fixed-price proposal within 48 hours.

STEP 02 ──────

I build it in 3 weeks

You get a branded client portal, live proofing, and milestone updates. Send feedback at 5pm. Wake up to a finished build.

STEP 03 ──────

Launch and grow

Your system goes live on your domain. Hosting, updates, and support are available month to month if you want them — and the code is yours either way.

— 05 / The deliverable

What lands at the end of three weeks.

  • A working system, live on your domain
  • The full source code, in your own repository
  • Your data, exportable, in a database you own
  • Per-site access and permissions configured for your structure
  • A recorded walkthrough for you and your team
  • 30 days of fixes included after launch
  • Optional hosting and support, month to month, cancel anytime

— 06 / Pricing

Fixed before I start.

Every quote is fixed in writing before any work begins. No hourly billing, no variations, no surprise invoice at the end.

Start with a scoping sprint NZ$1,500: one week, a written spec you own, credited in full against a build.

Single system
FromNZ$6,000

One core workflow, live in three weeks

Multi-site system
FromNZ$25,000

Group operators, franchises, per-location rollup

Multi-site is quoted per scope. Optional hosting and support is month to month — cancel anytime.

— 07 / Questions

Things people ask before saying yes.

A freelancer bills by the hour with no ceiling — scope creeps, and so does the invoice. I work to a fixed scope and a fixed price, agreed in writing before anything starts. You also get a written PRD, a branded client portal, and milestone tracking — the same code quality, without the open-ended project-management tax.

No. Most systems I build sit behind the site you already have — same domain, same look. If your site needs work too, I'll tell you, but it's not a condition.

Yes — most of the work is asynchronous, with a weekly call scheduled in your timezone. New Zealand is GMT+12, so work lands overnight your time: send feedback at 5pm, wake up to progress.

Yes — this is the main thing I build. Per-site logins, head-office oversight, group-level reporting, and permissions that match your actual org structure. Multi-site is the default assumption, not an add-on.

The system is built to take them. Adding a location is a configuration change, not a rebuild — and there's no per-location licence fee, because you own the software.

Twenty minutes on a call. I look at how a job moves through your business from enquiry to payment, and where it stalls. You get a fixed-price proposal within 48 hours, or an honest "you don't need me for this."

You own the code, so anyone can take it from there. I also offer three retainer plans — Maintain, Evolve, and Partner — for ongoing changes without rebuilding the relationship every time.

Yes. On launch day I transfer the GitHub repo, hosting, and database to your accounts. No vendor lock-in, no "platform fees," no asterisks.

Next.js, Supabase, Tailwind, Vercel. Boring, mainstream choices any developer can pick up. I never use frameworks you'd struggle to hire for.

Week 1: scoping and PRD. Week 2: build with a live staging link. Week 3: proofing and launch. I send a daily build link so feedback lands within 24 hours, not at the end.

Honest answer: the timeline pauses. I'll keep your slot warm for 7 days. After that I reschedule into the next available 3-week window. It's in the proposal upfront.

Usually yes. Most off-the-shelf SaaS uses 20% of its features for 100% of the price. I rebuild that 20% with your exact workflow baked in — and connect what you can't replace via APIs.

Where it earns its place — the practical kind. AI can draft quotes and replies, chase quiet follow-ups, and summarise enquiries, with you approving before anything reaches a customer. It's assistive, not autopilot. Anything heavier — custom models or ongoing training — I scope and price separately, and tell you upfront.

— 08 / Custom vs SaaS

Rent forever, or own it once.

Off-the-shelf software charges you per seat, per location, forever — and the bill grows every time you open a site. A custom system is priced once, fits how you actually operate, and belongs to you.

See the full comparison
Off-the-shelf SaaS
✕ Built for a single site✕ Priced per seat, per location✕ Bill grows as you grow✕ You rent it forever
Custom · Make It Flo
Built for your structure Priced once, before I start Adding locations costs nothing You own the code

Let's make it flo.

20 minutes · No sales pitch · Fixed quote in 48 hours